Our Customer Support is available online 24-7. We respond to enquiries within 24 hours.
Frequently Requested Information:
ORDERS ARE DISPATCHED WITHIN 24 HOURS (MON-FRI).
Xpresspost and FedEx items are shipped 24-7. A handling fee of $7.50 is charged for FedEx items shipped after 5 p.m. EDT.
Please track your item by Tracking Number online: CanadaPost.ca »
Orders over $250 are free of shipping charges.
If your order is over over $350, please apply for a Membership and receive a 5% Volume Purchase Discount.
Buying any 3 varieties of loose teas (by multiples of 50g), you also receive a free sample, 6 varieties - 2 samples, etc.
The weight of each Tea Sample varies between 6g to 15g. If you have the specific Tea Sample in mind, please let us know.
Pyramid tea bags of loose teas we sell are made of corn fiber, no synthetic. No broken leaf, fannings or dust.
⚼ EMAIL: firstname.lastname@example.org - for general enquiries (24 hours Mon-Fri).
⚼ EMAIL: email@example.com - calculate a rate, enquire about your shipment (24 hours Mon-Fri). Shipping Guide »
☎ TEL: +1(416)242-7090, 9 a.m. - 5 p.m. EDT Mon-Fri - Please leave a message, you will be contacted shortly. In case of emergency, please contact us online. A ce moment, nous n'offrons pas du service en Français.
✍ ADDRESS FOR MAIL:
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