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Last modified on
OCT 30/18

 

SHIPPING GUIDE

Please note: Our store cannot be held responsible for the delivery standards.
 
Canada Post FedEx

› We ship within 24 hours.
› Please track your item online: CanadaPost.com », or USPS », or Universal Postal Union » (by Tracking №)
› Delivery within Toronto and GTA takes 1-2 business days, United States: 5-12 business days.
› International: from 4 business days to 8 weeks, depending on the weight of the item and requested courier.
› Shipping rates are based on the weight and dimensions of your item. Calculate a rate » (From: L4E 0H9)


OVERVIEW

Shipping and Packaging
 
  • All orders, except light-weight packages (up to 150 g), are assigned to delivery confirmation, and are shipped insured via Canada Post expedited services. After your order has been sent, the tracking number (or the number of your order), an expected date of delivery, and the link to the Canada Post online data base to track your package online, are emailed.
  • Delivery Standards: Toronto and GTA - 1-2 business days, other Ontario and provinces - 3-12 business days. United States: from 7 to 12 business days (Territories - up to 28 business days). Internationally: 7-12 business days /Air, 4-8 weeks - surface (for shipments over 1.2kg). Express post and Registered Letter Mail can be done for an additional charge. Please find the detailed information on shipping services and rates in Canada Postal Guide.
  • For FedEx account holders: A shipping charge paid at the time of online check-out is credited within two business days if your item has been shipped using your FedEx account.

For assistance, to request additional shipping information, calculate a rate, or enquire about your shipment (24 hours Mon-Sat) please contact us online » or email your enquiry to Shipping@imrsheep.com », Tea House: Shipping@wiseteagarden.com » or online ».

SHIPPING DETAILS
 
Our website services Customers worldwide, and most of orders are shipped via traceable services. Postage is adjusted within 2-4 business days after an item has been shipped, if an overcharge for shipping exceeds CAD$1.25. One-Sum Payment options are available: INTERAC e-Transfer (CAD) / PayPal Payment Request (Any Currency) »
International Customers: Non-traceable air can be done on request. Your written permission is required since Canada Post does not provide insurance and coverage if there is no a tracking number.


 


CANADA
Note: We don't ship to military bases.


Letter Mail (up to 500g): for printed materials only, delivery within 1-2 business days locally, 3 business days within a province, and 4 business days nationally between major Canadian centers.
Expedited Parcel: delivery on the next business day locally, 2 to 3 business days regionally, and 4 to 7 business days nationally between major Canadian centers. The cheapest and fast enough insured mail with delivery confirmation and tracking. Signature option can be added.
Xpresspost, Priority: alternate shipping arrangements can be done for an additional charge. For FedEx account holders - freight-free, and a shipping charge paid at the time of online check-out is credited within two business days.

Find a Rate »
For more details and rates, please refer to Parcel Services Guide PDF »
Track your item online: CanadaPost.com » (by Tracking №)


UNITED STATES
Your package might be subject to the customs fees and import duties.
Note: We don't ship to military bases.


Letter Mail (up to 500g): for printed materials only, delivery takes up to 12 business days.
Small Packet Air: Can be done on request. No insurance, no coverage, non-traceable, 9-12 business days for delivery.
For shipments under 1kg.
Tracked Packet: insured, traceable, 9-12 business days for delivery. The cheapest and fast enough insured mail with delivery confirmation and tracking.
Expedited Parcel: insured, traceable, 5-9 business days for delivery. The cheapest and fast insured mail with delivery confirmation and tracking.
Xpresspost, Priority: alternate shipping arrangements, which can be done for an additional charge. For FedEx account holders - freight-free, and a shipping charge paid at the time of online check-out is credited within two business days.

Find a Rate »
Track your item online: CanadaPost.com » or USPS » (by Tracking №)


INTERNATIONAL
We ship worldwide via Canada Post, FedEx, or a Domestic Courier serve can be arranged.
Your package might be subject to the customs fees, taxes and import duties of the country of destination.
Note: We don't ship to military bases.

Orders are mailed within 24 hours (Mon-Fri) to United Kingdom, France, Italy, Switzerland, Spain, Denmark, The Netherlands, Germany, Austria, Portugal, Cyprus, Australia, New Zealand, Sweden, Norway, Finland, Hong Kong, China, Malaysia, Israel, Russia, Poland, Japan, South Korea, Romania, UAE, Turkey, India, Lima, São Paulo, Mexico City, and other countries, territories, and capitals. FedEx items are dispatched 24-7. *A handling fee of $7.50 is applied to FedEx orders with requested shipping after 7 p.m. (EDT).

International orders are dispatched via:
Letter Mail (up to 500g): for printed materials only, delivery takes up to 12 business days.
Small Packet Air Intl: Can be done on request. No insurance, no coverage, non-traceable, 9-18 business days for delivery.
For shipments under 1kg.
Tracked Packet Air Intl: insured, traceable, 9-18 business days for delivery. For shipments under 2kg.
International Parcel Surface: insured, traceable, 6-8 weeks for delivery. The cheapest and fast enough insured mail with delivery confirmation and tracking for shipments over 1kg.
International Parcel Air, Xpresspost: alternate shipping arrangements can be done for an additional charge. For FedEx account holders - freight-free, and a shipping charge paid at the time of online check-out is credited within two business days.
Domestic Courier: please arrange with Sales@imrsheep.com.

Find a Rate »
Track your item online: CanadaPost.com » or Universal Postal Union » (by Tracking №)

 

 

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